Returns and Exchanges
We work hard every day to enrich the lives of our customers, If you are not fully satisfied with your purchase, let us help you with a replacement, return, or repair. If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished, and pre-owned products. This policy applies to purchases from YebbaStore.com
Return and Exchange Period.
If your product is damaged upon delivery or it does not work, please contact YEBBA STORE’s customer service team ([email protected] or 0905 5556 789). You have 7 (Seven) days from the day of delivery to return your order.
Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched, or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.
How to return an item
Gather the purchases you want to return, along with the original contents and packaging.
How to return an appliance
We want you to be satisfied with your purchase from us. Before you accept delivery of your appliance, please inspect it. If any issue exists, you may refuse delivery. Once you have accepted delivery (or if you brought the major appliance home yourself), you have 7 days to contact us regarding defects, damage, or other issues. Please call +234 905 555 6789, Seven (7) days a week.
Refund method and timing
With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.